What were your goals when you were designing the RVeeL cabinet concept?The RVeeL concept was designed with a few basic principles in mind:
- Unique, Contemporary Style.
- Operation so smooth, you’ll want to push the open and close button as much as you’ll want to watch your television.
- Strength, Durability and Safety.
- Ease of assembly and installation.
Operation is pretty simple. Your RVeeL cabinet comes with an infrared remote with three buttons: Open, Close and Stop. The stop button is used for calibration and for emergency stops.
Will my RVeeL cabinet require assembly?Yes, your RVeeL cabinet will require minimal assembly. Comprehensive instructions will be included with your cabinet.
What are the steps to assembly and installation?Assembly and installation is fairly simple:
- Measure and attach the wood cleats to the wall.
- Using the wood cleats, mount the back portion of the cabinet on the wall.
- Attach the doors.
- Calibrate the cabinet.
…and you’re done! Your RVeeL cabinet will include detailed installation instructions.
Of course, we recommend your RVeeL cabinet be installed by a qualified carpenter, however if you feel you are up to the task, and you are confident of your abilities in properly using a few basic tools, our installation guide will walk you through the process in a few simple steps.
What sort of preparation is required to get ready to install my RVeeL cabinet?You will need an electrical wall outlet with at least 2 plugs behind the cabinet. One plug is for the cabinet, and the other is for your television. Any audio/video cables will need to also be run to a location on the wall behind the cabinet.
How do I mount my television inside my RVeeL cabinet?We recommend you use our Low Profile Wall Mount which is included with your cabinet. They are strong, easy to use, and take up very little space behind your TV.
What method of shipping do you use?We ship by UPS ground.
How will my RVeeL cabinet be packaged?Your RVeeL cabinet will be delivered in three boxes.
Why three boxes?This insures that the weight is low enough to keep shipping economical, and it also helps to protect your cabinet from damage during the shipping process.
How long does delivery take?Delivery times vary depending on your location, but generally delivery takes 5-9 business days.
Can you deliver to residential addresses?Yes, UPS will deliver to residential addresses. We do not ship to PO Boxes.
How big is my RVeeL cabinet?Your RVeeL cabinet has been designed to fit most 42” flat panel televisions. The interior cavity dimensions are 44”x30”x5-1/2”. This allows for approximately 1 to 1-1/2″ of clearance around your plasma of LCD TV. Please measure your television before ordering to insure your television will fit inside the TV Cabinet.
What if I want a bigger or smaller television inside? Do you do custom sizes?We can build anything. If your demands require a different size or material, we’d be happy to discuss customizing options with you. In fact, we welcome a challenge!
What kind of wood do you use to build my RVeeL cabinet?Your RVeeL cabinet will be built out of a combination of solid birch plywood and solid birch. Hardwood birch has a uniform grain pattern that holds a stain well. If you are interested in other materials, please contact us for your customizing needs.
What kind of hardware does my RVeeL cabinet use?Your RVeeL cabinet uses our patent pending track system which has been specifically designed with smooth, quiet operation and high strength and durability in mind. Your cabinet will operate smoothly for many years to come.
Will I be able to see any hardware?No, your RVeeL cabinet has been designed specifically to conceal any hardware from view at all times.
What kind of remote control will my RVeeL cabinet have?Your RVeeL cabinet will include a compact, sleek, infrared remote.
Where do my RVeeL cabinet's cords go?In addition to the space between the television and the TV cabinet, there is a 3/4” cavity behind your RVeeL cabinet for concealing the cords.
How does the plug fit back there?Your RVeeL cabinet’s electrical cord is equipped with a low profile 1/2” plug designed to fit in the back cavity.
What about my television cords?Most flat panel televisions use the same adapter cords. We include two low profile adapter power cords with every RVeeL cabinet that work with most flat panel televisions. If these will not work, you may need to drill an additional hole in the back of your RVeeL cabinet to accommodate your cords. For optimal appearance, make sure to drill the hole in a location that will be concealed by your television once mounted.
What kind of safety features are included with my RVeeL cabinet?Safety was a major concern for us as we designed the RVeeL cabinet, and we have integrated several safety features:
- Low Voltage Electronics – All internal electronics used in your RVeeL cabinet are low voltage for your safety.
- Obstruction Sensing – In the event that an object obstructs the movement of the doors, the doors will stop.
- Stop button – Your remote control is equipped with a stop button in case you need to stop the movement of the doors suddenly for any reason.
Yes, your RVeeL cabinet includes a comprehensive 1-year warranty against manufacturers defects.
What does my warranty cover?Your warranty will cover any manufacturing defects. If you run into any problems, we will ship out replacement parts at no cost to you. Your warranty does not cover any damage due to faulty installation. You are responsible for installing your cabinet in a manner such that it will support the cabinet’s full weight, including attaching directly to adequately sized studs and/or adding any structural backing necessary. We recommend a fully qualified carpenter install the TV cabinet.
